Technical and Sales Support
As a small team we are intimately familiar with our product line and as a result, are able to respond quickly and meaningfully to support requests. This includes all aspects of support ranging from delivery issues to obscure product behaviour when integrated into a customer system.
We care deeply about customer success (ultimately, customer success means success for us), and offer rapid technical support by way of email, instant chat or video call.
Forum Support
If you have any technical queries, please consider posting them to our forum. The typical response time is 1-2 hours.
https://forum.botblox.org/
Email Support
If you are not able to post your question to our forum, you can reach email support via our Application Engineer Contact Form or email us directly at info@botblox.io. The typical response time is 1 day.
Instant Chat Support
Initiate instant chat support via the chat box in the bottom right of your screen. For technical support queries, posting to our forum is faster.
Call Support
Schedule a call with our Application Engineer.